> ## Documentation Index
> Fetch the complete documentation index at: https://docs.peopledatalabs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support Details

> *Support resources and channels that we offer*

## Tiers and Support

<table>
  <thead>
    <tr>
      <th style={{ textAlign: "left" }}>
        Support Details
      </th>

      <th style={{ textAlign: "left" }}>
        Free
      </th>

      <th style={{ textAlign: "left" }}>
        Professional
      </th>

      <th style={{ textAlign: "left" }}>
        Enterprise
      </th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td style={{ textAlign: "left" }}>
        System Status Notifications
      </td>

      <td style={{ textAlign: "left" }}>
        Yes
      </td>

      <td style={{ textAlign: "left" }}>
        Yes
      </td>

      <td style={{ textAlign: "left" }}>
        Yes
      </td>
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Documentation and Tutorials
      </td>

      <td style={{ textAlign: "left" }}>
        Yes
      </td>

      <td style={{ textAlign: "left" }}>
        Yes
      </td>

      <td style={{ textAlign: "left" }}>
        Yes
      </td>
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Community Feedback Forum
      </td>

      <td style={{ textAlign: "left" }}>
        Yes
      </td>

      <td style={{ textAlign: "left" }}>
        Yes
      </td>

      <td style={{ textAlign: "left" }}>
        Yes
      </td>
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Email Support
      </td>

      <td style={{ textAlign: "left" }}>
        Yes
      </td>

      <td style={{ textAlign: "left" }}>
        Enhanced Response Times
      </td>

      <td style={{ textAlign: "left" }}>
        Enhanced Response Times
      </td>
    </tr>

    <tr>
      <td style={{ textAlign: "left" }}>
        Dedicated Customer Success
      </td>

      <td style={{ textAlign: "left" }} />

      <td style={{ textAlign: "left" }} />

      <td style={{ textAlign: "left" }}>
        Customer Success Manager
      </td>
    </tr>
  </tbody>
</table>

## Support Resources

### System Status Notifications

The [People Data Labs Status Page](https://status.peopledatalabs.com/) contains information on current production statuses, which we'll update during an outage. After an outage, we then perform a root-cause analysis and make this available on the page.

### Documentation and Tutorials

We offer extensive documentation and on-demand [tutorials](https://blog.peopledatalabs.com/category/tutorials) that demonstrate how to implement our data at scale.

### Community Feedback Forum

Our public [feedback forum](https://feedback.peopledatalabs.com/) offers community-based support to all users.

### Email Support

We provide email support for all our plans. If you’re experiencing problems, have questions or want to report a bug, you can contact us [through email](mailto:support@peopledatalabs.com) and our team will get back to you shortly. We further offer enhanced email response times for our Professional and Enterprise Plans.

### Dedicated Customer Success

We provide proactive customer success services for our Enterprise Plans through a dedicated customer success manager.


## Related topics

- [Reference - Cleaner APIs](/docs/cleaner-apis-reference.md)
- [Output Response - Person Changelog API](/docs/output-response-person-changelog-api.md)
- [April 2022 Release Notes](/changelog/april-2022-release-notes-v18.md)
- [Reference - Person Changelog API](/docs/reference-person-changelog-api.md)
- [Company Schema](/docs/company-schema.md)