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A promo code adds a promotional benefit to your People Data Labs account. Each promo code provides one of two benefits: The email or offer that included your promo code usually says which type it is. If it doesn’t, you can apply the code and check what it added.

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Prerequisites

  • A promo code from PDL. Promo codes are usually sent by email.
  • A PDL account. If you don’t have one, sign up for a free account and complete the onboarding flow.
PDL Sign Up page with a work email address field and options to sign up with Google, GitHub, or Okta

The PDL sign-up page

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Redeem promotional credits

1

Open Billing Details

Sign in to the API Dashboard, then go to Plans & Billing and select the Billing Details tab.
2

Enter your code

Under Redeem Promo Code, enter your promo code and click Apply. A brief notification confirms the result.
Entering a promo code in the Redeem Promo Code field on the Billing Details tab of Plans & Billing in the PDL dashboard

Apply your promo code on the Billing Details tab

3

Confirm your credits

Select the Subscriptions tab. Promotional credits appear as new entries under each API the promo code covers, with their own credit amount, term, and end date.
Subscriptions tab of Plans & Billing showing one-time promotional credit entries, highlighted in red, under the Person Enrichment, Company Enrichment, and IP Enrichment APIs

Promotional credits on the Subscriptions tab

Promotional credits apply to your whole account, so you keep using your existing API keys.

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Apply a checkout discount

Apply a discount code on the checkout form when you purchase or upgrade a subscription.
1

Open Subscriptions

Sign in to the API Dashboard, then go to Plans & Billing and select the Subscriptions tab.
2

Choose a plan

Find the API you want to purchase or upgrade a subscription for, and click Manage. The Manage Your Subscription checkout form opens.
Subscriptions tab of Plans & Billing with the Manage button highlighted in red for the Person Enrichment API

Click Manage to open the checkout form

3

Enter your code

Choose your billing cycle and credits. Under Subscription Details, enter your promo code in the Enter promo code field and click Apply.
Entering a promo code in the Enter promo code field below Subscription Details on the Manage Your Subscription checkout form

Apply your promo code on the checkout form

4

Confirm your discount

Check that the discount appears in Total amount due today before you click Continue.
You can also enter a discount code on the Billing Details tab, the same way as promotional credits. The discount then appears on the checkout form the next time you purchase a subscription.

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Not sure which type you have

If your offer doesn’t say what your promo code provides:
  1. Apply it on the Billing Details tab, as described in Redeem promotional credits.
  2. Check the Subscriptions tab. If new credit entries appear, your code provided promotional credits.
  3. If no new entries appear, your code is likely a checkout discount. Click Manage on the API you want to purchase, and check for the discount on the checkout form.

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Troubleshooting

Contact support@peopledatalabs.com if:
  • Your promo code isn’t accepted.
  • You don’t see promotional credits on the Subscriptions tab or a discount on the checkout form.
Include the email address on your PDL account and the promo code you tried to apply.